Online Booking/Registration

The online experience, MyRec, allows you to search, book/register and manage your recreation activities and programs within one account, no matter which facility you choose across the Halifax Regional Municipality.

Please see the MyRec Frequently Asked Questions (FAQ’s) to help answer your questions on our new MyRec Registration System.

Sign Up for Spring Programming with an end date of May 31, 2025 and for drop-in bookings until 6am April 1, 2025:

Sign Up for / Update your New Registration Account with the button below. Purchase bookings, activities and programs in this system after 6am April 1, 2025:

Learn more about the transition for the new MyRec system here.

Annual Members – A new profile with your information has been completed for you. You just need to reset your password & add your payment details. Please add your credit card to the financial information section of your new account if that is how you normally pay for your membership. If your membership is paid with preauthorized debit banking, we have brought over your payment information for you.

All Other Users – You will need to create a new profile to register for programs and services.

The easiest way to find the CGC programs you want in MyRec is to click on the program codes in our program guides. For help registering, please see How to Register for Programs in our MyRec how-to’s document.

Spring 2025 Program Guide

Click to view the Spring 2025 Program Guide

Spring registration remains open until the second round of programs begin.


Summer 2025 Camps Program Guide 

Click to view the Summer 2025 Camps and Program Guide

Summer 2025 Registration Dates

Members:
Online | April 8, 2025, beginning at 8:00am
In-person | April 10, 2025, beginning at 8:00am

Non-Members:
Online | April 15, 2025, beginning at 8:00am
In-person | April 17, 2025, beginning at 8:00am

MyRec FAQ’s

Updated March 17, 2025

User Changes with New MyRec System

  • Drop-in bookings can be made 72 hours before booking time for members only
  • Nonmembers cannot book drop-ins ahead of time; you can only book day-of and in person at the Customer Service Desk
  • For bookings, everyone in a household needs a unique login email (i.e. one person cannot book for the whole family; the exception is for programs). If you want to book a pickleball or badminton court in your name and you are not the “primary” member then you will need to have a unique log-in email. If you share a log-in email with your household the booking will be made in the primary holder’s name

MyRec How-To’s

This how-to document contains the following how-to’s with screenshots:

  • How to Create a Client Profile / Account
  • How to Update or Change your Password
  • How to Add a Credit Card to your Client Profile / Account
  • How to Register for a Program (programs and birthday parties)
  • How to Book a Drop-In Activity (court bookings, Spin/Tai Chi/Yoga classes, child minding and Fitness Centre orientation)
  • How to Cancel a Drop-In Activity
  • How to Add a Family Member to your Client Profile / Account

Troubleshooting

 

 

  • What is MyRec and why did we move to a new recreation registration system?

MyRec is the program that hosts your membership, allows you to register programs and book classes and courts at our Centre. Your MyRec account can be used for bookings at all recreation centres across the HRM.

The reason for the change to the new software provider in the Winter of 2025 is due to the previous registration software discontinuing its services in North America.

Back to FAQ list

  • I’m a CGC Member, do I need to set up a MyRec account?

No, if you’re an annual member we’ve set your account up for you using the email address you provided! But when you go to log in for the first time, you’ll need to reset your password and update your financial information.

Back to FAQ list

  • How do I log into MyRec to check/update my information?

To help you log into your account, we’ve created a how-to: View How-To’s

If you are having trouble logging in or need assistance accessing your account, please contact our Customer Service Team at 902.490.2400

Back to FAQ list

  • I’m a CGC Member, does my MyRec account include my household/family members?

Yes. Most of the CGC member households with more than one member are grouped in MyRec. However, it’s always a good idea to double-check your account! If you don’t see your family or add-on members listed within your group, we’ve created a how-to to help you add them: View How-To’s

Back to FAQ list

  • I’m not a CGC Member, but I will be booking activities/registering for programs online, do I need a MyRec account?

Yes. To book a CGC activity, pickleball/badminton court, birthday party, or to register for a CGC program online, you will need a MyRec account.

Before you create a new account, you can determine if you already have one by trying these tips below:

  • On the MyRec login screen, enter your email and click the “Reset Password” button. If this doesn’t work and you receive an “invalid email” message, first check your spelling.
  • Try a different email address. Many of us have more than one email address, your account could be linked to a different one of yours.
  • Give us a call! We can help determine if you already have an account – 902.490.2400

If you know you don’t have a MyRec account, click on “Signup” from the MyRec login screen.

Back to FAQ list

  • My family members are not linked to my MyRec account, how do I add them?

Don’t worry, we can help! To link family members to your MyRec account, please call our Customer Service Team at 902.490.2400 Ext. 7.

Back to FAQ list

  • How do I book a CGC activity in MyRec?/ How do I cancel a CGC activity in MyRec?

We’re glad you asked and we created how-to’s for both questions. View How-To’s

Please note: Activity booking is completed on an individual basis –i.e. each member of your family/group will need a unique email address and log in separately to complete the activity booking process. Fortunately, we have a how-to for creating new MyRec accounts if required. View How-To’s

Back to FAQ list

  • How do I register for a CGC program in MyRec?

Great question! We have a how-to for that. View How-To’s

Back to FAQ list

  • What happens to existing credits on my account?

If you have credits on your old MyRec account, credits will be brought over onto the existing system once your payment information has been updated on the new system.

Back to FAQ list

  • Can I still use the same CGC Membership card? What about my Program Access card?

If your membership card barcode number starts with three letters (CGC), then you do not need a new card. If your card shows only a number barcode, you will need to receive a new membership card at the Customer Service Desk.

Spring programming will continue to use the existing Program Access cards. Summer programming entry will require a new Program Access card that will be available to users when Summer programs begin.

Back to FAQ list

  • What if this FAQ doesn’t answer my question?

If our FAQ has not addressed your question, we’d be happy to help you. Please contact us at membership@canadagamescentre.ca or call Customer Service at 902.490.2400

Back to FAQ list

Troubleshooting

  • I’m having trouble logging into MyRec, can you help me?

Please note: MyRec works best with Google Chrome. If you are using a different internet browser, we suggest you open MyRec in Google Chrome.

If you’re having trouble logging into your MyRec account and are receiving a “The username and/or password you’ve provided is incorrect.” message, you can do a couple things:

  1. Double-check your email and password are spelled correctly.
  2. Try a different email address. Many of us have more than one email address, your account could be linked to a different one of yours.
  3. If you’re sure of your email address but not your password, you can select reset password on the login screen.
  4. Still not working? Give us a call! We’d love to help you. You can reach our Customer Service team at 902.490.2400

Related News