Our Registration System is Changing | Action Required
March 17, 2025
The Canada Games Centre (CGC) is transitioning to a new software system within MyRec! This transition is occurring across all recreation centres in the Halifax Regional Municipality (HRM) while ensuring you continue to receive exceptional programs and services.
The new system (Xplor) offers an informative, user-friendly way to access online programs and services. Just as they do today, CGC users will use the new platform to host their membership, register for programs, sign-up for drop-in classes and book spaces in our facility. The reason for this change in software provider is due to the previous registration system (Legend) discontinuing its services in North America.
Action Required:
Annual Members – A new profile with your information has been completed for you. You just need to reset your password & add your payment details. Members will be prompted to do this in an email coming from communication@xplorrecreation.com on Tuesday, March 18, 2025 that will appear similar to this:
All Other Users – You will need to create a new profile to register for programs and services. Register Now!
Current registration system shuts down May 31 – Act now to avoid disruptions
Please be advised of the transition timeline below:
- Monday, March 17: New registration system open for profile updating / creation
- Monday, March 24 – Monday, April 7: Staffed booths will be set up across from our main floor Lounge area to help with new profile setup Monday-Friday; 8am-6pm
- Monday, March 24: Entry gates 1 and 2 will be used moving forward for those who have completed their profile in the new system
- Tuesday, April 1 – Monday, June 16: Program users and One-Month members can only enter through gate 4
- Tuesday, April 1 @ 6am: All drop-in activities and rental spaces to be purchased in the new system moving forward
- Tuesday, April 1: Entry gate 1, 2 AND 3 will be used moving forward for those who have completed their profile in the new system
- Tuesday, April 8: Summer Camps and Programs registration opens in the new system and all programs are to be purchased in the new system moving forward
- Friday, May 31: All paid memberships end in the old system
- Sunday, June 29: All tax receipt information must be pulled from the old system as it will not be transitioned into the new system
- Monday, June 30: Old system shuts down. All profile information and data will be erased from old system.
We’ve created New System FAQ’s, How-To’s, and a list of user updates to help navigate this transition online.
We appreciate everyone’s patience as we make this move, and we look forward to continuing to inspire healthy active living in the new system.