• July 22 | 9:15am Shallow Aquafit Cancelled

    Monday, July 22, 2019 - Unfortunately, this morning’s Shallow Aquafit at 9:15am is cancelled.

  • Field House Schedule Changes | July 25th-27th

    We're excited to welcome back the Eastern Elite Volleyball Tournament in the full Field House from Thursday, July 25th at 12pm to Saturday, July 27th at 5:30pm. The Track will be open during the tournament and fitness classes in the Field House on these dates have been moved to the Track Starting Blocks. Good luck to all the teams!   Read more »

  • WiFi Service Interruption

    We are currently without WiFi as our hardware needs to be replaced. We apologize for the inconvenience and will update you as soon as we have an ETA. Thank you for your patience!

  • Reminder: Weekend Summer Hours begin July 6th

    Starting Saturday, July 6th, 2019, we will be closing at 8pm on Saturdays and Sundays for the summer. Read more »

Job Opportunities

Customer Service Representative (Part-Time)

This opportunity is now closed


The Canada Games Centre serves the community and the province’s athletes and will for generations to come. As a first class multi-purpose sport and recreation facility, it provides a new centre for the community promoting healthy and active living for citizens and is a major new sports training and competition facility in Atlantic Canada. Visit us at www.canadagamescentre.ca.

POSITION SUMMARY

For the first point of contact at the Canada Games Centre reception desk, we are looking for an enthusiastic, friendly individual to assist in delivering exceptional customer service and support to all of our guests. This position may include the opportunity to work nearly full-time hours.

RESPONSIBILITIES                                                                            

  • Welcome and greet all guests – members, drop-ins, corporate, or leisure groups
  • Receive, respond, and manage all inquiries – on site, phone calls, and email – in a timely manner
  • Communicate policies, procedures, updates, and all other required information to guests
  • Accept and process all payments – cash, credit card, etc.
  • Upsell
  • Follow opening and closing procedures
  • Maintain files in proper order
  • Be able to multi-task in a fast paced environment
  • Abide by Canada Games Centre policies and procedures – phone etiquette, dress code, etc.

REQUIRED QUALIFICATIONS 

  • High school graduate – some level of post-secondary education is considered an asset
  • Experience working with the general public in a similar role
  • Experience working in a facility or venue
  • Customer service experience – i.e., the retail or hospitality industries
  • Experience and comfort using computers and various software programs
  • Experience processing financial transactions – cash handling, payment processing, etc. 

DESIRED QUALIFICATIONS

  • Demonstrate strong interpersonal, communication, and listening skills
  • Be actively engaged and excited about your role
  • Have proactive and positive attitude
  • Member and guests focused
  • Conduct oneself with integrity and professionalism at all times
  • Be detail oriented and well organized
  • Demonstrated problem solving skills with a solution-based approach
  • Work well under pressure
  • Experience working in a diverse, multi-cultural environment
  • Motivated by the success of others
  • Understand and appreciate the role that sport and recreation plays in healthy communities 

WORKING CONDITIONS

  • Requirement to work flexible hours – early morning, day, evening, and weekends
  • Working environment includes physical, emotional, and mental demands
  • Safe use of all protective / barrier equipment as required by the employer
  • Exposure to loud noises and ability to concentrate in a busy environment

Please note that Criminal Record and Child Abuse Registry checks will be required as part of the hiring process.  

COMPENSATION 

The wage for this position is $11.00 per hour.

WHAT’S IN IT FOR YOU?

  • Free facility membership
  • A variety of discounted programs and services
  • Free parking and close proximity to Halifax Transit
  • Amazing team environment

 APPLICATION INSTRUCTIONS

To apply, please submit a covering letter and résumé, outlining how you meet the specific qualifications listed in the job posting to Zach Fralick at careers@canadagamescentre.ca.

Failure to properly identify your application or attach working documents will result in your application being omitted.

We are a welcoming and supportive workplace and applicants from the following groups are encouraged to self-identify when applying for this opportunity: Aboriginal persons, persons with disabilities, African Nova Scotians and other racially visible persons.

This opportunity is now closed