Job Opportunities

Aquatics Program Supervisor

This opportunity is now closed

The Canada Games Centre serves the community and the province’s athletes and will continue to do so for generations to come. As a first class multi-purpose sport and recreation facility, it provides a new centre for the community promoting healthy and active living for citizens and a major new sports training and competition facility in Atlantic Canada. The Canada Games Centre is a 176,000 square feet state-of-the-art community recreation facility.

POSITION SUMMARY:

Under the direction of the Aquatics Program Coordinator this leadership role will be responsible for daily supervision of staff, planning of programs and daily schedules, and aid in the development of Aquatic programs for the Canada Games Centre. Additionally this role performs administrative functions, assists with the delivery of programs, assists with personnel issues and ensures safety policies and procedures are adhered to. The Aquatics Program Supervisor will also be responsible for overseeing the swim instructor staff and assisting with the overall operation of the Swim for Life program.

They will ensure that all safety and teaching guidelines are followed and will conduct regular evaluations of the swim instructor staff. In addition to a commitment to exceptional customer service and a positive customer experience, the Aquatics Program Supervisor must be highly organized, manage time effectively, and complete scheduling tasks in a timely and efficient manner.

RESPONSIBILITIES:

  • Must be able to accommodate a variable work schedule that may include early mornings, late evenings, weekends and university breaks.
  • Responsible for overseeing staff schedules for aquatic programs and camps and overall supervision and first line of contact for patron concerns.
  • Work to expand and improve on current program offerings and to increase value to participants through the development of new programs.
  • Work in conjunction with Aquatics Program Coordinator to ensure program development aligns with the Centre’s values and Canadian Sport for Life vision for programs.
  • Assist in developing and expanding any procedural documents and training materials necessary for staff training.
  • Administrative tasks for the Aquatics Department including: overseeing school and public rentals/imputing programs in registration system/ compiling up-to-date class list/and updating iwork (online scheduling program)
  • Evaluation of staff and programs to ensure a high standard of quality program is delivered.
  • Capable of using independent judgment when needed, a professional demeanor under pressure and taking charge of emergency situations in absence of the Aquatics Coordinators/ Manager.
  • Leadership skills that instill confidence and trust in fellow employees and public.
  • Work cooperatively with all levels in the organization (supervisors, staff, members and patrons)

QUALIFICATIONS:

Mandatory:

  • Post-secondary education in Recreation/Business Management or related experience.
  • 3-5 years of work experience in an aquatic setting in a Supervisory role
  • Experience in leading and developing young inexperienced staff
  • Program planning and adaptation
  • Customer Service Training and Experience.
  • National Lifeguard Service (NLS)
  • Standard First Aid (SFA), Oxygen Administration
  • Water Safety Instructor (WSI)/ SFL Instructor, or YMCA Instructor
  • Lifesaving Instructor (LSI) (with Bronze Examiners )
  • NLS Instructor
  • High Five PHCD or Sport

Desirable:

  • Lifesaving/ Swim for Life or WSI or YMCA Instructor Trainer
  • Aquatic Fitness Instructor
  • Pool Operator I
  • High Five Quest 2 or High Five Trainer
  • Rectrac or Class computer systems experience
  • iwork scheduling systems experience

KNOWLEDGE AND EDUCATION:

  • Ability to respond quickly and accurately while remaining calm in emergency situations, strong problem-solving skills
  • Excellent customer service and public relations skills to communicate effectively with all patrons and fellow staff
  • Ability to work independently and as part of a team.
  • Demonstrates excellent verbal, written and oral skills.
  • Possess strong coordination and leadership skills.
  • Ability to coach, train and guide staff, volunteers and participants.

WORKING CONDITIONS:

  • Hours will consist of varied weekday and weekend shifts. Expanded hours will be required during week 1 and week 9 of programs and during staff evaluation periods.
  • Working environment includes physical, emotional and mental demands on infrequent occasion.
  • Safe lifting, carrying and first aid techniques.
  • Exposure to loud noises and ability to concentrate in a busy environment.

Criminal record & Child Abuse Registry checks will be required as part of the hiring process.

Wage/Salary will be based on a range from $32,000-$37,000 depending on education and level of experience.

WHAT’S IN IT FOR YOU?

  • Group Benefits
  • Professional development opportunities
  • Free facility membership
  • Free parking and close proximity to metro transit
  • Amazing team environment

APPLICATION INSTRUCTIONS:

To apply, please submit a covering letter and resume, outlining how you meet the specific qualifications listed in the job posting to Zach Fralick at careers@canadagamescentre.ca  by Wednesday, December 13th, 2017.

Please include position you are applying for in the subject line. Failure to properly identify your application or attach working documents will result in your application being omitted.

We are a welcoming and supportive workplace and applicants from the following groups are encouraged to self-identify when applying for this opportunity: Aboriginal persons, persons with disabilities, African Nova Scotians and other racially visible persons.

This opportunity is now closed