COVID-19 Information

As always, the health and safety of our members, users and staff is our first priority. As we operate during the pandemic, we continue to follow the current advice of public health experts, mandated legislation and take into consideration best practices from similar facilities and sports organizations in Canada and internationally.

This section of our website explains what to expect at the CGC in response to the COVID-19 pandemic. Please keep in mind that public health information and provincial directives can change quickly. We will make every effort to update our website as quickly as possible as we adapt to these changes.

Latest News
Current Phase Details
Proof of Vaccination
Mask Requirements
Exposure Notices
Safety & Cleaning
Previous Phases/Stages

Thank you for doing your part to help reduce the spread of COVID-19. Please continue to follow the advice of Public Health and stay up to date through the Province’s website: https://novascotia.ca/coronavirus/


Latest News

September 29th, 2021 | NS Phase 5 Starts October 4th, 2021, with masks and proof of vaccination

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Current Phase Details | NS Phase 5 at the CGC

Staying Healthy

  • Proof of vaccination is required – (Read More)
  • Masks are required within the facility, except while exercising.
  • Please continue to practice good hygiene, like wiping down your equipment, washing your hands frequently, and staying home when feeling sick.
  • Hand sanitizer stations are provided throughout the facility for use prior to entering activity spaces and change rooms/washrooms, and located near high-touch surfaces like stair railings.
  • Plexiglass remains at the Customer Service Desk, and Fitness Centre and Field House desks.
  • Cleaning routines throughout the day will adapt to changes in activity/amenity availability and usage to ensure proper disinfecting and sanitation at all times. When the building is closed overnight, all areas will continue to be disinfected using sprayers to allow for longer dwell time including equipment, floors, walls, and washrooms.

Booking No Longer Required

  • Public Health capacity restrictions are removed and booking is no longer required, except for the following classes/activities: Spin, Yoga, Tai Chi, and Pickleball/Badminton.
    • CGC Members can book Spin, Yoga, and Tai Chi classes and Pickleball/Badminton courts up to 3 days in advance (online through MyRec or in-person at the Customer Service Desk). Non-members and 10 Punch Pass holders can book day-of at the Customer Service Desk.*
      *Please note a software transition period will be needed to move from 7 days in advance to 3 days advanced booking.

Services & Amenities

  • Updated schedules for Aquatics, Field House and Fitness are available. If you can’t find a piece of equipment or a class location, just ask our friendly staff.
  • Change rooms return to full capacity and locker use.
  • Some amenities like the Hot Tub and Sauna will reopen immediately in Phase 5, while other services will be gradually reintroduced.
  • Spectators are only permitted for CGC delivered programs where participants are 11 years of age or younger, with a limit of 1 parent/guardian per child. Spectators for rental groups will not be permitted at this time, regardless of the age of the participant or vaccination.

Facility Access

  • Separate entrances and exits for users – i.e. facility side doors=enter only; facility front doors=exit only.
  • The gates will be active and access will require proof of vaccination or valid exemption letter, ID and a membership/access card or the purchase of a Day Pass at the Customer Service Desk.
  • 10 Punch Passes will be available for purchase again at the Customer Service Desk.

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Proof of Vaccination | Required as of October 4th, 2021

On October 4th, the Province is requiring proof of full vaccination for ages 12 or older to participate in discretionary, recreational or non-essential activities. This policy applies to the CGC at the access gates.

Full vaccination means 14 days after second/final dose.

What do I need to bring to the CGC?

  • Ages 12+ years* should bring three things with them on every visit to enter past the gates:
    • Proof of vaccination, either printed card or displayed on a mobile device, OR Valid Medical Contraindication for COVID-19 Vaccination letter (Policy Details)
    • Valid proof of identification, such as drivers license, Passport, Government-issued ID card, health card, birth certificate, student ID card, or Secure Certificate of Indian Status
    • CGC membership/access card or CGC program card. Non-members will receive a Day Pass receipt after purchasing at Day Pass at the Customer Service Desk

*Grace periods for youth: https://novascotia.ca/coronavirus/proof-of-full-vaccination-policy/#children-and-youth

Youth ages 11 and under must be accompanied by a fully vaccinated adult to enter beyond the gates.

Please note: Proof of vaccination is not required to access the lobby area or front hallway washrooms, as clarified by the Province. Everyone must continue to wear masks when in these spaces, regardless of vaccination status.

How do I get my proof of vaccination?

If you received your COVID-19 vaccine in Nova Scotia, you can access your proof of vaccination online at novascotia.ca/immunizationrecord or by calling toll-free: 1-833-797-7772.

I’m a CGC member, do I need to show proof of vaccination/valid letter of exemption and ID every time?

At the moment, yes. Members 12+ years of age will need to show proof of vaccination/valid exemption letter and ID at every entry at the gates. We understand this may be inconvenient, but we are committed to keeping our community as safe as possible while we establish a more streamlined verification process. In the meantime, we ask for your patience and will make every effort to get you to your activity/class/program on time!

I’m a CGC member 12+ years of age, but not fully vaccinated. What are my options?

If you are 12+ years of age, but not covered under medical exemption or the youth grace period for vaccination, we can place your membership on freeze until at least 14 days after your second dose. Or if you’d prefer to cancel at this time, we can help you with that too. Simply stop by our Customer Service Desk or contact Membership at membership@canadagamescentre.ca to make a change to your membership.

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Mask Requirements

  • Under the directive from Public Health, wearing a mask is required while inside the CGC. Masks can be removed when exercising/directly engaged in physical activity, but required at all other times. This includes, but is not limited to:
    • When entering the building;
    • When moving to different equipment/cardio machines within the Fitness Centre and Track;
    • While waiting on the bench for your turn to play basketball, badminton or pickleball;
    • Walking to and from your lane within the Aquatics Centre and Track or fitness class space;
    • When going to refill your water bottle;
    • While in the change rooms, washrooms and hallways.
  • Wearing a mask alone isn’t enough to prevent the spread of COVID-19. Continue to follow all other Public Health advice like getting vaccinated if able, keeping your hands clean and staying home if feeling sick.
  • Learn more about non-medical masks, how to make a non-medical mask and how to wear a non-medical mask.
  • Mask exemptions as per Public Health

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Exposure Notices

When notified by Public Health, we commit to informing you regarding the exposure of COVID-19 in our facility. Out of respect for our community and their confidentially, we never release any personal information. Please note that cases will be removed from the list below after 14 days from their initial reporting date, unless new information is received by Public Health.

There are no exposures notices at this time.

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Safety & Cleaning

Following Public Health guidelines for recreation facilities, our protocols for safety include masking, proof of vaccination, building wide touch-free initiatives, augmented cleaning practices, and reminders of good hand washing & respiratory hygiene.

Overview

  • Separate entrance and exits doors to help with flow and reduce close proximity to others.
  • Health screening posted at facility entrance.
  • Masks are required while inside the facility, except while exercising.
  • Proof of vaccination required to enter beyond the access gates.
  • Hand sanitizer is available to users and staff throughout the facility before entering the activity areas and prior to high-touch surfaces. Frequent cleaning by staff of high-touch surfaces throughout the facility will also take place.
  • Plexiglass installed at Customer Service Desk, Field House Desk and Fitness Centre Desk.
  • Staff are trained in proper cleaning measures, products, tools and equipment.
  • When the building is closed, all areas are disinfected using sprayers to allow for longer dwell time including equipment, floors, walls, and washrooms.
  • Cleaning routines will adapt to changes in activity/amenity availability and usage to ensure proper disinfecting and sanitation at all times.

Cleaning Equipment

  • The Graco Sani Spray HP Cordless Airless Disinfectant Hand Sprayer delivers the proper atomization required to quickly and consistently coat surfaces to disinfect and sanitize efficiently. This will be used throughout the building including washrooms, change rooms, Aquatics Centre, Fitness Centre machines and items that require disinfectant after use.
  • The addition of the Graco Sani Spray HP 65 Electric Airless Disinfectant Sprayer with Hopper allows us to use it in bigger spaces for optimized time cleaning. The Hopper delivers the proper atomization required to quickly and consistently coat surfaces to disinfect and sanitize efficiently.
  • Spray Bottles with Quato 44 and disinfecting wipes will be available for all staff at workstations, aquatics and fitness areas after machine or equipment use.

Cleaning Products

All disinfectants and hand sanitizers listed below are on Health Canada’s list of hard-surface disinfectants that are supported by evidence following drug review, demonstrating that they are likely to be effective and may be used against SARS-CoV-2, the coronavirus that causes COVID-19.

  • Hand Sanitizer will be available to staff and users throughout the facility, especially before entering activity spaces, washrooms and prior to high touch surfaces like stair railings. Natural product number: 80002518 Deb Instant FOAM; 02248385 One Sep Sanitizer
  • Es15 Spray & Wipe Disinfectant Cleaner is a ready-to-use disinfectant cleaner. This disinfectant is premixed and will be used in the handheld sprayers and HP hopper for use throughout the facility after hours. This cleaner will also be available to all staff in spray bottles for workstations. Drug Identification number: 02489740
  • Quato 44 is a general purpose disinfectant cleaner. Our Facility Attendants are trained on how to mix the concentrated form of this cleaner safely and prepare it for the HP Hopper and appropriate use in spray bottles. Drug Identification number: 02105373

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Previous Facility Reopening Information

Facility Reopening Phases/Stages | March 17, 2020 – October 3, 2021

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