Gate Monitor
This opportunity is now closed
The Canada Games Centre is a state-of-the-art multi-purpose sport and recreation facility. We promote healthy and active living for citizens. Driven by our passion, leadership, and teamwork, we strive to achieve innovative programming and exceptional guest experiences.
Position Summary
As one of the first point of contacts at the Canada Games Centre, we are looking for friendly and helpful individuals to assist in delivering exceptional customer service and support to all of our guests. This role may provide the opportunity to train on the Customer Service desk and in Child Minding.
Responsibilities
- Welcome and ensure all guests are entering the facility with valid membership cards
- Assist members and guests by troubleshooting membership cards
- Monitor day pass access
- Ensure minors are accompanied by a responsible adult
- Monitor gate access levels and work closely with the Customer Service desk
- Receive and manage all customer inquiries, either directly or through a supervisor
- Additional projects and assignments as required
Qualifications
Mandatory
- High school graduate, with some level of post-secondary education being an asset
- Experience working with the public in a similar role
- Accustomed to working in a fast-paced environment with a high volume of traffic
Desirable
- A security background check
- Understand and appreciate the role that sport and recreation plays in healthy communities
- Demonstrate strong interpersonal, communication, and listening skills
- Positive attitude
- Client/guest focused
- Conduct oneself with integrity and professionalism at all times
- Demonstrated problem solving skills with a solution-based approach
- Work well under pressure
- Experience dealing with various groups, i.e., individuals, families, corporate members, seniors, etc.
Working Conditions
- Requirement to work a variety of shifts, including evenings and weekends
- Working environment includes physical, emotional, and mental demands on infrequent occasion
- Safe use of all protective / barrier equipment is required by the employer
- Exposure to loud noises and ability to concentrate in a busy environment
Compensation
- The wage for this position is $13.95 per hour.
Notes
- Criminal Record & Child Abuse Registry checks will be required as part of the hiring process
- The Canada Games Centre has a Mandatory COVID-19 Vaccination Policy which requires all employees to be fully vaccinated against COVID-19. Proof of full vaccination will be verified prior to the commencement of employment.
What’s in it for you?
- Group benefits
- Free facility membership
- A variety of discounted programs and services
- Free parking and proximity to Halifax Transit
- Amazing team environment
Application Instructions
To apply, please submit a covering letter and résumé, outlining how you meet the specific qualifications listed in the job posting to careers@canadagamescentre.ca.
Please include position you are applying for in the subject line. Failure to properly identify your application or attach working documents will result in your application being omitted.
We are a welcoming and supportive workplace and applicants from the following groups are encouraged to self-identify when applying for this opportunity: Aboriginal persons, persons with disabilities, African Nova Scotians and other racially visible persons.
This opportunity is now closed