Booking Information

The safest way to manage Public Health restrictions in capacity and support social distancing, is through online booking of all available activities. It also enables you to guarantee your workout time and helps you stay on track with your healthy active living goals.

About Booking

  • All activities require booking online or in-person.
  • Members and non-members can book up to 7 days in advance beginning at 6am every day. (For example, if you want to book for December 27th, you can as of 6am on December 20th)
    • To book activities in the Fitness Centre, members must be 14 years of age or older; non-members must be 18 years of age or older.
    • Members and non-members must be at least 12 years old to book activities in areas outside of the Fitness Centre.
    • Individuals can book more than one time slot per day.
  • Payment is made at the time of booking, unless you have an active membership.*
    • Family Day Passes must be purchased in-person or over the phone (902.490.2400 ext. 7)
  • Individuals who do not show up for their bookings more than twice in a 2-week period will be unable to book for 7 days.

*Please note: 10 punch passes are currently on hold due to system constraints and the expiry date will be extend to reflect the duration of the hold. In the meantime, access is available by purchasing a day pass.

How To Book An Activity

Book your activities online or visit us in-person at the Customer Service Desk.

To book a CGC activity online view the MyRec How-To with screenshots OR follow the directions below. If you need additional help, please call 902.490.2400 ext. 7, Monday-Friday 8am-8pm; Saturday & Sunday 8am-5pm.

  • Step 1: Visit the online registration site:
    Please note: MyRec works best with Google Chrome.
  • Step 2: Log in to your MyRec account.
  • Step 3: Select Drop-in Bookings.
  • Step 4: Next select Rec Centre; Category; and Activities, then click View Timetable.
    • Facilities: Under Rec Centre, select Canada Games Centre
    • Category: Select your booking activity type — i.e. Court, Fitness Centre, Swim Lane
    • Activities: Pick 1 (or more) activities/amenities — i.e. CGC Basketball Court – 60 min
  • Step 5: Select the time slots you want to book and click the green arrow to continue. To book up to 7 days out, select the calendar on the right.
  • Step 6: Select add and book another activity OR add and continue to basket.
  • Step 7: Continue and select “I accept terms and conditions” then confirm.
  • Step 8: You are done! An email booking confirmation will be sent once booking/transaction is complete.

Attending Your Activity

  • Please bring your proof of vaccination and proof of identification (and CGC membership card if a member). You will need them for access every time.
  • Masks are required while inside the facility. They can be removed when exercising/directly engaged in physical activity. (Read More)
  • Dedicated facility entrance and exit doors: Side entrance is enter only and front doors are exit only.
  • Members and non-members will not have access to the facility any earlier than 10mins prior to their activity start time. Late entry to fitness classes and Aquafit is not permitted.
  • Members and non-members are required to line-up inside the facility, in the designated waiting area, prior to their booking start time. Physical distancing requirements for waiting will be marked.
  • To help us manage capacity within the change rooms, we encourage you to arrive dressed/ready for your activity. Please familiarize yourself with our change room protocols.
  • Bags and outdoor shoes can be brought/worn into the facility and placed in a designated area near your activity. If you decide to bring a bag, we ask that you still try to limit your items as much as possible.
  • Please follow staff directions and safety protocols while inside the facility. Practice social distancing of 2m (6ft), good handwashing and respiratory hygiene. Stay home if you are feeling unwell.
  • Be kind and patient with everyone.
  • At the end of an activity time slot, everyone booked for that time slot must exit the facility, regardless of the time they entered.

How To Cancel An Activity

If you can’t make your booked time slot anymore, you can cancel it online or in-person up to an hour prior to the start time without penalty.

To cancel a CGC activity online view the MyRec How-To with screenshots OR follow the directions below:

  • Step 1: Visit the online registration site:
    Please note: MyRec works best with Google Chrome.
  • Step 2: Log in to your MyRec account.
  • Step 3: Select View My Bookings.
  • Step 4: Select the Drop-in booking to cancel, click the red X.
  • Step 5: Confirm the cancellation. Booking will disappear from the list and show the booking cancelled successfully. You will also receive a cancellation confirmation via email.
    • Non-member cancellation refunds are in the form of a credit and will appear under the credit tab. Credits can be used against any future outstanding balances. Under My Account, click Bills and Payments to see your credit.

For questions about cancellations please contact Customer Service at 902.490.2400 ext. 7.